Due to the certain limitations and potential unexpected roadblocks we encounter when updating couriers there is always a possibility that we have missed a service that you use with that courier, more often than not because it's a recently added service that wasn't there when we made the integration. If that is the case and Shiptheory does not currently have an Asendia service that you would like us to have, put us in touch with your account manager at Asendia and we'd be happy to talk with them and get your services added to Shiptheory!

If you're unsure who to talk to on our side about this you can email our support team or give us a ring on 0117 403 4313