If you ship to Norway via Royal Mail, you may be aware of the VOEC scheme which, if a shipment contains products which individually fall within a VOEC eligible category, requires you to provide your VOEC number at customers for duties and VAT reasons.
Within Shiptheory you are given the ability to add a VOEC number to your Shiptheory account here.
If Shiptheory identifies any shipments destined for Norway that you are sending through Royal Mail, and you have added a VOEC number to your Shiptheory account, we will automatically mark your shipment as VOEC eligible.
If you have any questions about this, please contact support.