Overview
Shiptheory integrates with Pall-Ex, allowing you to seamlessly book in orders and create labels.
If you are shipping with Pall-Ex, you are required to specify the size of your consignments in pallets, or part pallets. More information about this can be found here.
Set up
To connect Pall-Ex to your Shiptheory account, please find them on our Manage Carrier Page.
From this page, scroll down and click on the Pall-Ex too add. It shouldn't be too far down, the list is in alphabetical order or you can search for it. Click on the green + icon to continue
In below screen, please enter the Username and Password, and click Test Connection'. If the green tick appears, you have successfully connected your Pall-Ex account. If this is not the case for you, please get into contact with our Support Team.
If there are one or more associated customer account with your login, please find the right one in the dropbox. Otherwise, it is already pre-filled for you.
If the username and password is correct, it will be saved and you should see this page
Setting
However, it is suggested that you can come back and check the Pallex intergration. On the left, click the Carriers again, and scroll down and look for Pall-Ex.
Pallet Base
What type of Pallet do you use, Standard or Euro?
Tail Lift
If this is set to 'Yes', all shipments booked with Pall-Ex will have this set to yes by standard.
The below settings can be found in Advanced Settings:
Advanced Settings
When inputting these details to connect Pall-Ex to Shiptheory, make sure you know if these are live or test details. To be able to change from test to live mode, you will need to go to the Advanced Settings for Pall-Ex. These can be found by clicking the little cog in the bottom left of the Pall-Ex settings page.
The Advanced setting for Pall-Ex are listed below.
Live Mode
You can swtich between test mode or live mode. If you are just testing out, you can choose test mode to create testing shipment label. Please check with Pall-Ex to allow your account to be able to use in test mode.
Weight Conditions
You can use this to create a minimum weight value for Pall-Ex orders, or to override all Shipments to have this weight.
Default Special Instructions
You can enter a default shipping instruction here, if individual shipment does not instruction set.
Allow for Surcharges
Enabling this setting allows booking shipments with surcharges (e.g. delivery outside normal 10am to 5pm), while disabling an error will display indicating the surcharge is needed if such booking has a surcharges.
Enter a Delivery Time
When using Timed services, set a default time you would like your consignments to be delivered.