If you are trying to book in a UPS order and you're seeing an error message stating 'Receiver Name Is Required', this can be caused by recipient information being incorrect.



How to Resolve This Error:


  1. Ensure the first name is correct with no unwanted space characters.
  2. Ensure the last name is correct with no unwanted space characters.
  3. Ensure the company name field is correct with no unwanted space characters.



Once you have amended this information, this should resolve the issue and allow you to book in your order.

If you've followed these steps and are still encountering the 'Receiver Name Is Required' error with your UPS shipment, or if you require further assistance, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.