Some couriers require specific references from within Amazon's internal systems to make a successful booking. Shiptheory is capable of storing both the Amazon Order ID and Amazon Item IDs. Please consult the following lists below to see which channels and couriers support this feature:
Channels which save the Amazon Order ID:
- Amazon (Saved as the shipment ID)
- Shopify (From custom attributes, saved as a distinct Amazon reference)
Couriers which use the Amazon Order ID:
- Amazon Shipping
- Amazon Buy Shipping
- Amazon Multi-Channel Fulfillment
- Whistl (when using Amazon Prime services)
Channels which save the Amazon Item IDs:
- Amazon
Couriers which use the Amazon Item IDs:
- Whistl (when using Amazon Prime services)
If you encounter any issues, please feel free to contact our support team. You can call us on 0117 403 4313 (UK) / +1 (629) 666-6726 (US) or reach us online here.
