To automate DHL labels, you need a DHL Site ID and API password. These are different from your normal DHL website login details. 


To apply for your DHL Site ID and API Password please contact your DHL Account Manager who will send a formal request to DHL on your behalf. Then please fill out the form on this page below completely:


https://xmlportal.dhl.com/registration


Any questions you have in filling out the form, you may ask either your Account Manager or us here in Shiptheory. Once you have completed the application form, it typically takes 1 business day for the request to be processed by DHL. 


At first, you will only receive Test credentials via email. You may want to disregard these test credentials and just wait for the Live credentials you will also receive via email few hours after you receive the test details.


The Live credentials will be activated by DHL within 4 hours once you receive it.