Shiptheory Support

TABLE OF CONTENTS Getting set up in Shiptheory Creating your Peoplevox instance Getting your API Token Getting set up in Peoplevox Creating your S...

You can create mapping to map Peoplevox Sales Order or Item attribute fields to Shipment information like Shipment Detail, Receive Address and Products info...

Shiptheory's integration with Peoplevox allows you to override Shiptheory's own mappings of Peoplevox data received when a shipment is sent to it. C...

Shiptheory allows you to specify the number of boxes for a Peoplevox shipment without needing to manually update the box count within the Shiptheory platfor...

By default Shiptheory will ship each package sent to it from Peoplevox as a single shipment. For example if you had a despatch in Peoplevox with a reference...

You may occasionally have products send through to Shiptheory with a value of zero. This may cause issues when sending shipments to some carriers. As suc...

By default Shiptheory is set up to always expect Peoplevox to request a shipping label. However, this is not the only document which Shiptheory is capable o...

Peoplevox operates somewhat differently compared to most other channels. In its default setup, Peoplevox depends on Shiptheory to book shipments with a carr...

If you want to send a tracking URL back to Peoplevox, go to the Peoplevox Channels page and click advanced settings at the bottom. Under advanced settings ...