Billing & Subscriptions

Addon Removal and Force remove
Customer can cancel their subscripted Addons in the Billing Page. When customer cancel a addon subscription, or upgrade/downgrade subscription plan, the ...
Wed, 8 Jan, 2025 at 2:29 PM
Handling Usage Report Errors
If you receive an email with the subject Error submitting usage report for company ... with the contents of the email looking like the below There ...
Thu, 16 Jan, 2025 at 10:23 AM
How to charge a customer for a commissioned feature
In order to process an invoice for a feature request, you'll need to follow these steps in Stripe: Find the customer within Stripe. Make sure to co...
Tue, 17 May, 2022 at 2:15 PM
Move customer from Cosmos to Enterprise (Monthly)
To move customers from Cosmos to Enterprise: Note: Between removing their subscription and them signing up via new link, they will be unable to book an...
Fri, 6 Dec, 2024 at 12:14 PM
PayPerLabel (Enterpise) Subscriptions
TABLE OF CONTENTS What are PayPerLabel Subscriptions? How are PayPerLabel subscriptions billed? Understanding Stripe subscription concepts How Stripe s...
Wed, 11 Dec, 2024 at 4:24 PM