Royal Mail Netdespatch
If you don't want to receive a copy of your order bookings via email when you book Royal Mail shipments, you need to remove your email address as follow...
Tue, 13 Oct, 2020 at 10:25 AM
Shiptheory has 2 seperate Royal Mail integrations. The first uses Royal Mail's OBA Shipping API. If you are using this one, this article does not ...
Thu, 21 Dec, 2017 at 1:51 PM
Identifying the batch of orders to cancel:
Log in with your userid at: https://emea.netdespatch.com
Click View Job Summary
Leave the Date Range a...
Thu, 21 Dec, 2017 at 1:50 PM
If you receive an invalid tariff code error such as : Invalid tariff code - RMSD1B This is due to not having the service that is being used enabled on...
Thu, 21 Dec, 2017 at 1:50 PM
The Sales Order Summary is a mandatory requirement for Royal Mail. The paperwork (manifest) it produces forms part of the legal documentation required to t...
Tue, 29 Mar, 2016 at 11:34 AM
DOMESTIC Customers can use the View Job Summary page to see shipments by performing the following:
Login with the client user credentials at https:/...
Thu, 21 Dec, 2017 at 1:48 PM
If you use email and/or SMS alerts for your tracked consignments in Royal Mail and are using the Royal Mail Netdespatch API please note, texts and emai...
Wed, 27 Jul, 2016 at 1:18 PM
If you are unsure to the exact name of the service you want to use in Shiptheory, see below which lists the service name along with the Service code. Th...
Thu, 21 Dec, 2017 at 1:46 PM
1. Log in with your user ID at: https://emea.netdespatch.com 2. Under the Order Management menu, select the Cancel option. 3. Select reference type ...
Thu, 21 Dec, 2017 at 1:47 PM
If you receive an error code such as: There are no more available consignment numbers for (Service)(Royal Mail Account Number) This is because you do ...
Thu, 11 Jan, 2018 at 12:56 PM