Royal Mail

Department Reference Character Limit
The character limit for the department reference on your Royal Mail labels is 16 characters long, anything longer will be cut off.
Mon, 23 Jul, 2018 at 2:22 PM
Signing the manifest before collecting shipments
Royal Mail should not be collecting any shipments without signing the manifest first.
Wed, 19 Sep, 2018 at 12:17 PM
Royal Mail Character Limits
Below is a list of known, required fields for the receivers address and their character limits. Anything else isn't required. Reference 1 16Reference 21...
Thu, 20 Dec, 2018 at 11:50 AM
Can I add today's shipment onto tomorrow's manifest?
If a shipment of yours has been added onto today's manifest and you need or want to send it tomorrow then you will need to remove that shipment from the...
Wed, 22 Sep, 2021 at 10:48 AM
How to check how many Royal Mail OBA barcodes you have remaining
Currently there isn't a counter for how many barcodes you have remaining for each Royal Mail OBA service but what you can do is track how many you have ...
Wed, 22 Sep, 2021 at 10:48 AM
Royal Mail PPI Setup
If you happen to have a Royal Mail PPI account and would like to connect it up to Shiptheory, all you'll need is your PPI License Number on hand and you...
Mon, 19 Jul, 2021 at 4:24 PM
Royal Mail OBA Billing Departments
If you would like to specify a billing department to associate with your Royal Mail OBA billing departments you can do by going into your Royal Mail setting...
Tue, 13 Oct, 2020 at 10:28 AM
Customising your Royal Mail manifest
It is not possible to add or remove information from our Royal Mail manifests because our manifest collection paperwork was designed and signed off by Royal...
Tue, 13 Oct, 2020 at 10:26 AM
Royal Mail PPI: Tracking Number Not Provided
You will get the below message when shipping with RM PPI because they don't have tracking numbers. Royal Mail PPI accepted the shipment. Tracking numbe...
Tue, 24 Sep, 2019 at 4:14 PM
Royal Mail Distorted Labels
If you are having any issues with labels printing out and looking distorted/missing information, I recommend you go into your Printing Preferences for the a...
Tue, 13 Oct, 2020 at 10:27 AM