Royal Mail
When sending shipments via Royal Mail, you may want to send alerts to your customers about their parcels. This is possible with some select services, like T...
Fri, 2 Oct, 2020 at 11:37 AM
It's possible to have customer notifications sent for international services as well as domestic, however these are set up slightly differently. Rat...
Tue, 17 Dec, 2019 at 4:14 PM
If your Royal Mail manifest fails then there are a few reasons known to why it could fail, all of which will be listed below; Your PLN(Posting Location...
Wed, 22 Sep, 2021 at 10:49 AM
Royal Mail are making changes to the STL and BPL service codes which will come into place from April 2020; Shiptheory is aware of these changes but at the c...
Fri, 1 May, 2020 at 3:04 PM
When wanting to use the Shiptheory integration to Royal Mail, you'll need to ensure that you have an active Royal Mail account. This is separate from PP...
Thu, 18 Mar, 2021 at 1:09 PM
Not directly, you can integrate with your Royal Mail OBA account and thus avoid the need of Click and Drop all together. See: How to check if I have a Roya...
Thu, 14 May, 2020 at 4:28 PM
When using Royal Mail OBA through Shiptheory, you're able to send with a variety of services, provided they're enabled in your OBA account. You can ...
Thu, 18 Mar, 2021 at 4:21 PM
Upon trying to send a shipment with Royal Mail to a postcode beginning "BF" (British Forces) you may receive the following errors: "The p...
Wed, 21 Jan, 2026 at 9:43 AM
Shiptheory provides a basic Royal Mail PPI label integration for those of you that do not use barcoded Royal Mail labels. You can enable this from the Manag...
Wed, 11 Aug, 2021 at 11:25 AM
When sending orders, or using returns with Royal Mail, you may notice that your orders have a "return address". This is essentially the sender add...
Fri, 10 Sep, 2021 at 9:19 AM