General FAQ

How to Manually Create a Shipment in Shiptheory
While Shiptheory excels at automating shipment creation from your integrated channels, there are times you might need to create a shipment manually. This is...
Wed, 16 Apr, 2025 at 10:16 AM
How does Shiptheory know if I am sending B2C or B2B shipment - Windsor Framework.
Shiptheory can automatically detect whether your shipments are B2C (Business to Customer) or B2B (Business to Business) based on the option you select withi...
Wed, 30 Apr, 2025 at 9:45 AM
How to generate a URL to your custom tracking page
Not enabled custom tracking for your Shiptheory account yet? Click here to get started! There are two ways you can direct your customers to a tracking p...
Fri, 11 Jul, 2025 at 9:27 AM