General FAQ

Changing the Date Format in Shiptheory
Shiptheory supports different date formats and automatically detects your time zone and date formatting preferences based on your browser’s language setting...
Wed, 11 Mar, 2026 at 12:00 PM
Premium Channels and Carriers
When using Shiptheory, some integrations are only available on our premium subscription level and above. Premium Channels Brightpearl Cin7 Cin7 Core...
Wed, 3 Jun, 2026 at 11:51 AM
EU deminimus changes and requirements
The European Union has changed the customs treatment of low-value goods imported from outside the EU. From 1 July 2026, the EU removed the previous customs ...
Fri, 3 Jul, 2026 at 12:08 PM
EU De Minimis Changes: Product Identifier Requirements
From the 1st November 2026, the below requirements will need to be included in the products information,  Any order that is going from the UK to the EU and...
Fri, 23 Oct, 2026 at 8:13 PM